Six Sigma

Six Sigma is a data-driven methodology and quality management approach aimed at improving business processes by minimizing variability and defects. Originating from Motorola in the 1980s and popularized by companies like General Electric, Six Sigma focuses on identifying and eliminating defects, errors, or variations in processes to achieve near-perfect quality and consistency. The term “Six Sigma” refers to the statistical concept of achieving a level of performance that produces only 3.4 defects per million opportunities. Organizations that adopt Six Sigma typically follow a structured problem-solving framework, such as DMAIC (Define, Measure, Analyze, Improve, Control), to drive continuous improvement and achieve measurable business results.