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RealPlay™ is an innovative technology platform designed to revolutionize customer service training through immersive and interactive simulations. Leveraging cutting-edge virtual reality (VR) technology, RealPlay™ enables trainees to engage in lifelike scenarios and practice real-world customer interactions in a safe and…

RFI stands for Request for Information. It is a formal process used by organizations to gather information from potential suppliers or vendors about their products, services, capabilities, and pricing. RFIs are typically issued as part of the procurement process to…

Robotic Desktop Automation (RDA) is a form of Robotic Process Automation (RPA) that focuses on automating tasks performed on individual desktop computers. Unlike traditional RPA, which interacts with applications at the server or system level, RDA operates at the user…

Robotic Process Automation (RPA) is a technology that automates repetitive and rule-based tasks by using software robots or "bots" to mimic human actions. RPA bots interact with applications, manipulate data, and execute processes just like humans do, but with higher…