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Natural Language Processing

Natural Language Processing (NLP) is a branch of artificial intelligence (AI) that focuses on the interaction between computers and human language. NLP enables computers to understand, interpret, and generate human language in a way that is both meaningful and useful.…

Nearshore Outsourcing

Nearshore outsourcing is a business practice in which a company contracts out business processes or services to a third-party provider located in a nearby or neighboring country, typically within the same region or geographical area. Nearshore outsourcing offers advantages similar…

Nearshoring

Nearshoring is a business practice in which a company outsources its business processes or services to a third-party provider located in a nearby or neighboring country, typically within the same region or geographical area. Unlike offshoring, which involves outsourcing to…

Net Promoter Score

Net Promoter Score (NPS) is a metric used to measure customer loyalty and satisfaction based on their likelihood to recommend a company's product or service to others. NPS is derived from a simple survey question: "On a scale of 0…

Next Best Action

Next Best Action (NBA) is a strategy or approach used by businesses to determine the most appropriate and effective action to take in a given situation to achieve a desired outcome. NBA leverages data analytics, machine learning, and decision-making algorithms…