Digitalization

Digitalization refers to the process of converting analog information, processes, or services into digital formats or utilizing digital technologies to streamline and improve operations, communication, and experiences. It involves the adoption and integration of digital technologies across various aspects of business and society to drive efficiency, innovation, and value creation. Digitalization encompasses a wide range of initiatives, including digitizing documents and workflows, implementing digital communication channels, automating processes, and leveraging data analytics for decision-making.